Credit Control Collections Trainee

Use your skills and passion for amazing telephone-based service to customers by applying to join our fantastic team.

We’re looking for an enthusiastic trainee to fill this important new telephone-based role in our busy Credit Control Department where we collect monies on behalf of our Partners, whilst maintaining relationships and ensuring systems information is kept up to date.

Are you:

  • Passionate: live, breathe, believe in, and committed to what you do, what you achieve and how you interact with others?
  • Inquisitive:keen to learn more about yourself and what you do, about the world around you and constantly looking to improve and learn?
  • Tenacious: never willing to give up and always looking to make a genuine difference?

If so, keep on reading – you share nectere’s core values!

You will need to have an understanding and ability in:

  • making and receiving phone calls
  • building professional and friendly working relationships over the phone with our Partners and their Customers
  • numbers!
  • helping the team to chase and recover overdue monies to get the best results and hit targets.
  • keeping an accurate record of results, queries and actions

You must be capable of learning:

  • New systems
  • How to approach people on the telephone, build strong relationships and gain their confidence and respect
  • How to negotiate and overcome objections in what can be difficult conversations
  • How to work and develop your skills quickly in a fast paced and dynamic office

What does Nectere do?

  • We perform services for Office Products dealers who sell to business end users
  • Our customers are independent dealers
  • We operate on their behalf (acting as if we were them), providing independent dealer style service to their end Customers
  • This includes taking orders, buying goods, delivering goods, raising invoices, collecting money, marketing and much more.
  • We constantly strive to ensure we continue to be a unique, innovative, fast growing company.
  • We win awards:
  • London Stock Exchange – one of the “Top 1000 Companies to Inspire Britain” 2017 and 2018
  • Financial Times­ – one of the “Top 1000 of Europe’s Fastest Growing Companies” 2018
  • Sunday Times FastTrack – one of the “Top 100” for Diversity in 2018.

What can we offer you?

  • A commitment to providing a great place to work and to the development of our people
  • Employee benefits including our Employee Assistance Programme.
  • 28 days holiday including Bank Holidays, increasing with time served.
  • A fabulous, new, state of the art, office environment

Now employing over 70 people, we’re looking for the right people to help us move forward through the next stages of growth.It really is a great time to join us.

Click here to apply